Shipping And Return Policy

Shipping and Return Policy

Shipping Policy

At Bridge Buy, we are committed to delivering your products quickly and efficiently. We offer a range of shipping options to suit your needs.

1. Delivery Options:

• DHL, FedEx, UPS Express 2-Day Shipping (up to 80% OFF ) for customers who need their products delivered as quickly as possible, we offer DHL Express 2-Day Shipping. This service is fast and reliable, with delivery within 2 to 3 days, plus 1 to 2 days for processing Amazon Prime orders (if applicable). This option is ideal for urgent shipments, ensuring that your products reach you in record time.

• Standard DHL, FedEx & UPS Shipping: For customers who prefer a more affordable option, we offer standard Express shipping, which typically delivers orders within 5 to 10 days, plus an additional 2 to 3 days for processing. This service provides a balance between cost and delivery speed, perfect for customers who don’t require urgent delivery but still want reliable shipping.

2. Processing Time:

• All orders are processed within 1-3 business days. For orders placed with Amazon Prime products, please allow 1 to 2 days for processing before shipment. During peak times, such as holidays or sales events, processing may take slightly longer, but we will notify you if there is any delay.

• Once your order is dispatched, you will receive tracking information so you can monitor your shipment every step of the way.

3. Shipping Costs:

 • Our Shipping fees are very affordable (up to 80% OFF) and calculated based on the weight and dimensions of your order and the delivery destination. You will see the final shipping cost at checkout before confirming your order.

4. Customs and Duties:

• Bridge Buy can assist with clearing goods through customs, but please note that Businesses and customers are responsible for customs duties, taxes, and other fees that may apply upon arrival in their country.

• If needed, we can provide guidance on how to handle these fees, but it is the customer's responsibility to clear their goods with customs.

• For some shipments and countries the shipping cost might include duties, taxes and fees

Return Policy

At Bridge Buy, we want you to be completely satisfied with your purchases. If there’s an issue with your order, we’ve outlined the following process for returns:

1. Eligible Returns:

• Items that are damaged in transit or incorrect must be returned within 14 days of delivery.

• In order to qualify for a return, items must be in unused condition, with the original packaging and proof of purchase (receipt or order confirmation).

• Clothing or accessories that have been worn, washed, or altered may not be returned unless defective.

2. Non-Returnable Items:

• Certain products are non-returnable, including perishable goods, gift cards, customized items, and intimate or sanitary items.

• We are also unable to accept returns on open software, downloadable content, or products marked as non-returnable on the product page.

3. Return Process:

• To initiate a return, please contact our customer service team at [email/contact info] with your order details.

• If your return request is approved, we will provide you with the necessary instructions and a return label.

• Customers are responsible for return shipping fees unless the return is due to an error on our part (e.g., defective or incorrect item).

• Once we receive the returned item and verify its condition, we will process your refund or exchange within 7-10 business days. Refunds will be credited to the original payment method.